Meet Our Plano Dental Team
Ellen, Dental Hygienist
Ellen graduated in 1981 from the University of Michigan with a Bachelor of Science in dental hygiene. She brings many years of experience in preventive and periodontal therapy to the practice. She is responsible for multiple areas of preventive care including periodontal therapy, sealants and patient education. She is a member of the American Dental Hygienists Association, the TDHA and the Sigma Phi Alpha Dental Hygiene Honor Society. When she is not working, she stays busy with her three teenage children and enjoys golf, bike rides and traveling with her husband. Ellen has been providing dental hygiene services for Dr. Pollard’s patients since 1995.
Susanna, Dental Hygienist
Susanna is originally from Kansas City, but moved to Dallas with her husband. She graduated from The University of Missouri Kansas-City with a Bachelor of Science in Dental Hygiene. However, prior to graduation she attended The University of Kansas, and is still an enthusiastic Jayhawks fan! Susanna has been practicing Dental Hygiene for 8 years and loves helping patients attain excellent dental health by educating them in areas she feels will be beneficial to them. She is an avid runner and generally a highly energy individual! Susanna, her little baby, Rafael and her husband, Leo enjoy trying new experiences, visiting new places and finding adventure where they can!
Courtney, Dental Hygienist
Courtney received her Bachelor of Science in Dental Hygiene from Texas Women's University and has nearly 15 years of dental hygiene experience. Courtney took her training to a higher level and holds an advanced soft tissue certification which allows her to provide cutting edge periodontal therapy to patients.
Courtney and her husband have two little girls that keep them on their toes and on the go! Outside of work, Courtney enjoys playing competitive sand volleyball, shopping and beach vacations.
Angela, Dental Assistant
As one of our Dental Assistants, Angela has the opportunity to work with and learn from each patient and procedure. Angela enthusiastically offers skilled care and attention to detail in all the aspects of being a part of your dental team.
Angela's enthusiasm continues when she is not in the office. She moved to Texas from California and could not be more pleased to call DFW home. She enjoys riding trails with her trail dog, Sparkle, and exploring city sights as though she is a tourist, in her own town!
Rachel, Dental Assistant
Rachel continues to follow her dreams to help people in all aspects in life, but especially in dentistry. Rachel graduated from Dental Careers Plus in 2004, and has enjoyed helping and caring for patients every since!
Outside of work, Rachel loves spending time with her husband and two beautiful children. As a family, they enjoy tee-ball games, going on trips, and spending time with all their friends and family.
Tracy, Clinical Assistant
As a Clinical Assistant with our practice, Tracy helps Dr. Pollard deliver quality care to each of our patients. During her time within the dental community, she’s had the good fortune of learning from many talented dentists and has volunteered in the past with Dentistry from the Heart, a non-profit organization dedicated to providing others with free dental care. She has also visited elementary schools to teach children about the importance of good oral hygiene.
When she’s not at the office, Tracy loves spending time with her friends and family. She is actively involved with her church and enjoys exercising at the gym and outdoor sports.
Karla, Office Manager
Karla has nearly 30 years of experience in dentistry, and for much of that time she’s been one of Dr. Pollard’s dental assistants. Now, as our office manager, she helps us keep everything running smoothly on a day-to-day basis. She’s also happy to help patients with their treatment questions.
Away from the office, Karla enjoys basketball and spending time with her family and friends. She’s also a member of Rodgers Baptist Church.
Lea, Patient Care Specialist
When you come to our Plano office for a visit, Lea’s bright smile and friendly personality ensure that you have a comfortable and positive experience. As our office’s Patient Care Specialist, she’s usually the first person you talk to when you call and the last person you see before leaving. She’s also responsible for coordinating our office’s daily schedule and assisting patients with their treatment planning needs.
Lea is mindful of our patients’ comfort and has an incredible passion for both life and dentistry. She loves to laugh and spend time with her children. She also enjoys basketball, fishing, and photography.
Keri, Front Office
Keri is our insurance coordinator, she is in charge of verifying new dental insurance and checking on unprocessed claims. If you have a dental insurance questions, she is the one to talk to.
When Keri is not at the office she loves to spend her time with family and friends. She loves the outdoors; loves to fish, go hiking and hunting. She also has a passion for photography, and she adores her Boston Terrier, Lucy.